Touchscreen not working on HP Pavilion 23

Fix a Touchscreen that does not Respond to Touch or Responds Intermittently | @HPSupport

Touchscreen not working on HP Pavilion 23

I have an All-In-One Pavilion 23. I am having problems with the touch screen function. When I am on my desktop, Windows Settings, or Windows Explorer folders, I am unable to “right click” via the touch screen. I am able to drag icons around. But the computer will not register a “click”. Strangley, I am able to use the touch screen functionality perfectly on any program that is not “Windows”, such as “Firefox”.

HP All-in-one TOUCHSCREEN has suddenly stopped working

So I went to the next step just in case it could help resolve it, and no. THE DRIVER DOESNT EXIST… ughhhhhh How did it delete itself like I asked before? I am not new to computers..not at all.. So I know what to look for. Except it has become IMPOSSIBLE to find the driver I need online. I mean did you even look at all the s I sent before? I know you are here to help but I am honestly feeling a complete run-around. And that is not how this should go what so ever…. So I clicked next stepCapturet.PNG

“Reinstall the original touchscreen device driver that came installed on your computer using the following steps: In Windows, search for and open Device Manager. Expand the Human Interface Devices heading. The touchscreen device is labeled HID-compliant touch screen, or similar. Right-click the touchscreen device and select Uninstall. Confirm the uninstallation. Restart the computer to reinstall the touchscreen driver.”

Serial number: [edit] Product number: V8P00AA Yes out of Warranty. YES IT IS A TOUCH SCREEN PC THAT UP ONE DAY DECIDED TO NOT HAVE THE DRIVER ANY LONGER. I want my touch screen function back, please give me the download for the driver. I have more than sufficiently proven that this is a touch screen PC and the Driver is no longer there. So Link me to the driver download please!!!!

“In Windows, search for and open View pen and touch info. If the Pen and touch section reads No pen or touch input is available for this display, the computer does not have a touchscreen.” Yet! Mine says that, AND it is a Model that has touchscreen… as I have used it on many occasions to edit s.Capture12.PNG

“【Upgrading】Search touch device… This touch panel IC firmware update is for ILITEK only. We identified your touch panel IC is not ILITEK. Please ignore this firmware update program and exit this program. This touch panel IC firmware update is for ILITEK only. Please ignore this firmware update program and exit this program.”

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